Privacy Policy

At Maxisteel Fabrication, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://maxisteel.com/) or engage with our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us, request a quote, or engage our services, we may collect your name, email address, phone number, postal address, and other details you provide.
Project-Related Information: Details about your fabrication project, such as property location or specifications, to provide tailored solutions.
Website Usage Data: Non-identifiable data like your IP address, browser type, device information, and pages visited, collected via cookies or analytics tools to improve our website.
Communications: Records of your inquiries, emails, or phone calls to assist with your requests and improve our services.

2. How We Use Your Information

We use your information to:

Provide, manage, and deliver our steel and aluminium fabrication services, including responding to inquiries and preparing quotes.
Communicate with you about your project, updates, or promotional offers (you can opt out of marketing communications).
Enhance our website functionality and user experience by analysing usage data.
Comply with legal obligations or protect our rights, such as in the case of disputes or regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data in the following circumstances:

Service Providers: With trusted third parties (e.g., payment processors, web hosting providers, or analytics services) who assist us in operating our business, under strict confidentiality agreements.
Legal Requirements: If required by law, regulation, or legal process, such as responding to a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. This includes secure storage, encryption where appropriate, and limiting access to authorised personnel only. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Under Australian privacy laws, you have rights regarding your personal information, including:

Access and Correction: You can request access to or correction of your personal information by contacting us.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Complaints: If you have concerns about how we handle your data, you can lodge a complaint with us, and we will respond promptly. You may also contact the Office of the Australian Information Commissioner (OAIC).

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website with an updated “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out:

Email: info@maxisteel.com
Phone: 0434 889 993
Address: Maxisteel Fabrication, Unit 2/1 Adept Lane, Bankstown, NSW, 2200

We value your trust and are here to assist with any privacy-related inquiries.